Opening Hours – Quick Start Guide

Set and manage your business opening hours in SOH Partner Hub. This guide explains how to configure regular hours, special days, and best practices.

1. Where to Find Opening Hours

1. Go to Settings > Opening Hours in the app.
2. You’ll see a table of days and current opening/closing times.

2. Setting Regular Opening Hours

1. For each day (Monday–Sunday), set:
   • Open: The time your business opens (e.g. 09:00)
   • Close: The time your business closes (e.g. 17:00)
2. If closed all day, mark as Closed.
3. Click Save to apply changes.

2a. Adding Additional Shifts (Split Hours)

• If your business opens more than once in a day (e.g. lunch and dinner), you can add extra shifts for that day.
• Click the Add Shift or + button next to the day you want to split.
• Set the Open and Close times for each shift (e.g. 12:00–15:00 and 17:00–22:00).
• Repeat for any other days as needed.
• Click Save to apply your changes.

3. Special Days & Holidays

• To set different hours for holidays or special events, use the Special Days section (if available).
• Add the date and custom open/close times, or mark as closed.
• Special days override regular hours for that date only.

4. Tips & Best Practices

• Keep your hours up to date to avoid customer confusion.
• Remember to update for public holidays and special events.
• Use the Closed option for full-day closures.
• Click Save after any changes.